Refund policy

EXCHANGE POLICY

Exchanges are available within 5 days of delivery. To qualify for an exchange, items must:

• Be in their original condition — unworn, unwashed, and with all tags intact.
• Be accompanied by the original packaging.
• To initiate an exchange, please send us a direct message. Our team will assist you promptly.

REFUND POLICY

Refunds are available only at the time of delivery in cases where:

• The item is damaged or defective upon delivery.
• The wrong item was delivered.
• Refunds must be claimed immediately by reporting the issue to the delivery personnel or contacting us via DM.
• Once the delivery is completed and accepted, refunds will no longer be processed, except for exceptional cases.